Anna-Motion Privacy Policy

Effective: 2 May 2025

At Anna-Motion, we’re committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

What information we collect

- Your name, contact details (email, phone, address)
- Date of birth, gender, job title, or profession
- Information about your preferences or interests
- IP address, browser type, and how you use our website
- Cookies (small data files stored on your device)

We only collect what we need to provide a great experience and manage our services.

How we use your information

- Register you as a client
- Manage bookings, payments, and communication
- Send you updates about our services (only if you’ve agreed)
- Improve our website and services

We do not sell your data or share it with third parties for marketing.

Legal basis for using your data

- To deliver the services you've signed up for (e.g. retreat bookings)
- To meet legal requirements
- To improve our services and communication (our “legitimate interest”)

Sharing your information

- Our tech and admin support partners (e.g. website hosts, email platforms)
- Legal and financial professionals (if needed)
- Government authorities if we’re legally required to

These partners are required to keep your data safe and only use it to help us deliver our services.

Some of our partners (like email providers) may be based outside the UK/EU. If that’s the case, they meet international privacy standards, such as the Privacy Shield.

Data security

We take your privacy seriously and use secure systems to protect your data from loss, misuse, or unauthorised access. Only people who need to use your data have access to it, and they are bound by confidentiality.

We also have procedures in place to deal with any potential data breaches.

How long we keep your data

We keep your personal information only as long as we need to:
- Deliver your services
- Meet legal or financial record-keeping rules (usually up to 6 years)

You can ask us to delete your data when it’s no longer needed — see “Your rights” below.

Your rights

- Access: Ask what data we hold and how we use it
- Correction: Update or fix your data
- Deletion: Ask us to delete your data (in certain cases)
- Objection: Stop us from using your data for certain purposes

To make a request, email us at Retreat@Anna-Motion.com or write to: Data Compliance Manager, Anna-Motion, 97 Hewlett Road, Cheltenham, UK, GL52 6BB

We aim to reply within one month.

Cookies and website tracking

We use cookies and tracking tools to:
- Make our website work better for you
- Understand how people use our site
- Show relevant ads (on other sites)

Cookies don’t collect personal details unless you give them to us. You can turn cookies off via your browser settings at any time.

Keeping things up to date

We’ll occasionally contact you to make sure your info is correct. You’re also welcome to update us any time.

Concerns or complaints?

If you’re worried about how we handle your data, please let us know so we can put things right. You can also contact the Information Commissioner’s Office (ICO) at https://ico.org.uk if needed.

Changes to this policy

We may update this policy from time to time. We’ll post any changes on our website, and by continuing to use our services, you agree to the updated terms.